I’m honored to share my experience working with Demetrious Brown and his company, American Dream, over the years. Having been with Planned Furniture Promotions, Inc. for 43 years, I’ve seen a lot of delivery companies come and go, but American Dream is one that we keep coming back to, and for good reason.
What sets American Dream apart is Demetrious himself. He’s incredibly hands-on in every aspect of the business, from driving and delivering furniture to mastering the art of furniture refinishing and repair. Dee doesn’t believe in the word “impossible”-he’ll find a way to get the job done, no matter what it takes. Whether it’s hoisting furniture, disassembling pieces to fit through tight spaces, or supplying additional labor, Dee always goes the extra mile to ensure that both our company and our customers are satisfied.
His communication skills are top-notch, whether he’s coordinating with our team or directly with customers. And when it comes to documentation and billing, American Dream is always spot-on, making the process seamless for us. Even the administrative side of things is handled with professionalism, often by Dee himself.
But it doesn’t stop there. American Dream tailors delivery plans to meet our specific needs, no matter the size of the project. He has a reliable fleet of trucks and a team of white-glove delivery professionals. Dee ensures that every delivery is a success. The positive feedback from our customers is overwhelming, and it’s clear that they appreciate the exceptional service as much as we do.
What really impresses me is that American Dream is more than just a delivery company-they’re a true partner in our success. Dee has even helped us with specialized advertising campaigns to boost sales, proving that he’s a one-stop shop for all our needs.
I can’t recommend American Dream enough. If you’re looking for a delivery company that’s committed to your success, look no further. Feel free to reach out to me if you need any more information.
Sincerely,
Terri Yeitz
Senior Event Coordinator
Planned Furniture Promotions, Inc.
Over the course of 6 intense month. American Dream successfully delivered 14 million in furniture across 6 stores throughout the greater Indlanapolis market. Their contribution was nothing short of remarkable, ensuring that every detail was handled with precision and care.
American Dream supported 6 stores in the greater Indy market with deliveries and store transfers-7 days a week. His professionalism and dedication to the task at hand is incomparable. No job was too big or too small, Demetrious solves the problem and moves on to the next task. His commitment to each event is 100% and goes above and beyond in support until we are all at the finish line and head out to the next venture as a team.
Demetrious focus is always the success of the team, and this event was no exception. American Dream and Planned Fumiture Promotions, one team, one task, success story after success story.
Sincerely,
Charmaine Chumbley
Senior Event Coordinator
Planned Furniture Promotions, Inc.
Event: Going Out of Business Sale TRP Indiana
Hi Everyone,
I just wanted to thank you for the professional and efficient delivery team you sent to complete our furniture delivery yesterday.
Alan and Padre were fantastic! Super polite, very experienced and they made trucking 5 rooms of furniture up two flights of stairs
seem effortless. They were great to work wit, maintaining a positive and helpful attitude right up until the job was complete.
Thank you for finding this great team and sending them to manage our delivery.
Sincerely, Lisa Irons
Dee Brown runs One of the finest delivery companies we have ever worked with in our 78 years in business.
Continued Success
Joel Riceberg
Manager,
Louis Shanks Furniture
We recently finished up with our Going Out of Business sale that was being managed by Planned Furniture Promotions. That’s how we first met “D” and his team. We were blown away by the number of deliveries they made every single week for the sale.
At the same time, we were running our own trucks to fulfill all of our backlog orders placed prior to the sale. As time rolled along, however, our own delivery staff was dwindling, and we were finding it difficult to manage these deliveries on our own trucks,
D’s team came to the rescue! We were able to deliver all of our backlog orders prior to our closing date. That wouldn’t have been possible without American Dream. The vast majority of the deliveries went off without a hitch, but if there was an issue, D handled it without us having to get involved.
Our only regret is that we didn’t know D when we were IN business :
We highly recommend American Dream!
Owners of Whitley Furniture
Charles Estes
Mr. Demetrius Brown
American Dream Leasing & Financing, Owner
2332 W.English Rd.
High Point.NC.27262
Dear Demetrius,
Thank you and American Dream Leasing & Financing Inc. so much for your recent generous gift to help a Veteran family in need! Marc & Shannon both served in the military and had recently moved to Greensboro from Fayetteville, NC. Shortly after their move, both of them unfortunately got Covid and they ended up having to sell some of their furniture to make ends meet. When they reached out to The Heroes Center, we were overwhelmed with
their request for furniture and really didn’t have the resources to help them.
Within days of receiving their request for assistance, we received your call looking for a Veteran family to donate furniture to as a way to give back and I knew this was our answer!
When you said you had a truckload of furniture to help this family, they were thrilled! They literally had been sleeping on a mattress on the floor and couldn’t believe that someone would be that generous to help them in their time of need.
Again, thank you so much Demetrius for your service to our country and to your service to others who have served! We are truly grateful for both…
Serving Those Who Served,
Patrick Davis
Executive Director
1500 Bridges Rd., High Point, NC 27262
336-389-7960
www.heroescenter.org
Hello,
Ben and his assistant delivered our furniture yesterday. They were a great team and handled the heavy furniture with care. Additionally, they were very pleasant men that made the experience stress-free. We would highly recommend them for future jobs.
“On Valentine’s Day 2019, my home was destroyed in a fire. During the restoration process, I met the Owner of American Dream, who was responsible in handling and the delivery of my new furniture purchase. Buying and replacing furniture can be incredibly stressful and tedious to say the least. The quality of work and exceptional customer service that this company provided was beyond my expectation. The attention to details, organizational skills, punctuality, and hard work added so much joy in my life during an extremely difficult time. After the completion anddelivering of all my furniture, the brilliancy and determination to get the job done was exceptionally well executed way beyond my expectations, (this does not exist in many companies). Therefore, I am grateful that American Dreams adds so much class and dedication to valuing their customer’s experience. It is not just about what you do, it’s how you do it. Thank you AD for a job well done.”
-Stephanie Barnes Baton Rouge, LA
“American Dream was truly “dream” company to work with on my home relocation. Moving can be very stressful but Mark and Ben alleviated all the stress for me on moving day. They showed up on time and ready to work. They handled all my property with care just like it was their own. They were prepared with all the necessary supplies to move items, take aand put things together and wrap furniture. I have never seen anyone use their time so efficiently. I would definitely recommend American Dream to anyone who needs moving or delivery assistance. I don’t believe you will find a more professional, hardworking, and thoughtful moving company to handle your precious and valuable items. A+ service.”
-Judge April Smith
My name is Ken Kowkabany. My wife and I purchased a few items from Classic Home Furniture last week. The reason for my text is to let you know that Micah and Thomas were excellent. They were both hard working, professional and made the deliveries very good. The first delivery a chair was not on the truck. They were able to pick it up from the store, and delivered it that evening.This week they deliver our sofa, and again were excellent. I just wanted to make sure you knew what a great job they are doing.
Have a good day
-Ken Kowkabany
“American Dream Expedited Delivery has assisted our company in several liquidation sales(Going out of business) over the last 3 years. They provided world class furniture home deliveries to our customers. Drivers where always in uniform and very professional They are definitely a great company to work with. I highly recommend them to anyone needing furniture deliveries.”
“I reached out to American Dreamin efforts to find a particular car. I was looking for a 2018 Mercedes-Benz S560 Coupe. Dee took care of all the hassle. He had his reps locate the vehicle out of California. Provided the financing thru his sources. Had the car delivered to his corporate headquarters. Took care of the custimizing thru his sources and delivered enclosed to my home. Definitely a A-PLUS experience!!!”
”I wanted to surprise my husband for his 50th birthday with his dream car. A friend of mine referred me to American Dream Leasing & Financing, Inc. because they financed vintage cars, and I think I can say my husband will be forever grateful!!!I will never forget the look on his face when he saw the car with the big red bow on it! Thank you for helping make his birthday a success.”
Hello. Thank you so much for sending Allen and Sylvester to deliver the furniture we ordered from Whitley Furniture Galleries they were truly great and a pleasure to work with. No damages they made the experience fun and pleasurable we would definitely recommend you and your company in the future. Thanks!
– Jr and Pam Faircloth
“I’ve financed the last few cars I’ve bought through ADLFINC. Although I’m an NBA player, what I like is that they treat everyone the same whether you’re buying a $30,000 car or a $500,000 car. I’ve referred so many people because they keep it real! First class service all the way!”
“American Dream Leasing & Financing Inc. helped me and my wife finance our first commercial vehicle when we decided to become owner operators and travel around the country. They gave us great terms and even got us the color truck we wanted!”
Hello! My name is Laudette Doudna. My husband and have had our 2nd mountain home in Hendersonville North Carolina for 2 1/2 years. During this time, we have had 4 Furnitureland South deliveries.On at least 2 of those occasions, American Dream George Thomasson delivered the furniture. (I asked him for his name.) I’ve been a realtor since 1996 and as a realtor, Iam very aware of just how paramount customer service is to a business. I personally feel that service received,which is both excellent and exceptional, should be shared with management.George always called to let me know a target delivery time and gave me the heads up when he left his last delivery. He and his assistant executed.
Extreme care and were very conscientious when protecting my personal property (hardwood floors, light colored upholstery, etc) and also when assembling new furniture pieces. He was also professional and polite.On one occasion George had to drive in our foggy mountains when icy spots were a concern during the winter when nightfall comes early. He navigated our rather steep street like a pro.Most of the delivery personnel from other freight companies have not attempted to protect my floors, have left multiple dark f inger prints on my walls and do not appear to take great care, in general.
“I am a commercial sprinter van fleet owner with multiple vehicles in my fleet. I heard about the leasing/financing provided by American Dream Leasing and Financing. Once I made the call and advised them the type of vehicle I was interested in. Dee found the vehicle at a local Ford dealership in Raleigh NC. They provided me with the necessary documents needed along with the application. I was approved the same day. Papers were emailed to me and overnighted back. The vehicle was funded and I came to NC to pickup my 2018 Ford Transit 3500. I highly recommend their program to all fleet owners looking to expand their fleet.”
To Whom It May Concern.
I would like to share my journey as a Social Worker with American Dream (Mr. Brown). He had contacted me a few years ago and stated that his company wanted to volunteer to help any family that was in need of assistance with furniture, bedding, etc.
American Dream has helped so many families with furnishing their entire home with NEW furniture. He delivered the furniture with his team, set the furniture up and did a awesome job. Mr. Brown and his team where very professional, prompt on time at the scheduled visits.
Mr. Brown’s energy with helping the community is contagious. He is definitely an advocate for reaching out and helping others.
Hi American Dream, We just wanted to express our appreciation for your company at our sale. You and your team did a great job with the deliveries and handling our customers. Thank you, again!!! Your delivery company gets A plus in our books. Thanks !
– L Fish Furniture
Also, I wanted to let someone know – the two gentlemen who did the delivery did an excellent job! They were very friendly and placed everything just as we asked. Please let their manager know how well they did! Regards !
– Jennifer Harris
Thank you so much for sharing your positive delivery experience. Dee and his company have been a trusted partner of Furnitureland South for many years and help us deliver world-class service all over the country.
Yesterday, I had the pleasure of meeting Dee Brown when he and his colleague delivered dining room, bedroom, living room, and study furniture from Furnitureland South to our new home.
Dee’s service was “white glove” in every way. He was not only very courteous, professional, efficient and knowledgeable, but he also took every precaution to make sure that he didn’t damage our home in anyway when installing the furniture.